Frequently Asked Questions
I wish I could ask...
Here are some items that you will want to consider when planning any funeral, memorial or celebration of life services.
How long will the arrangement take?
The time it takes can vary from family to family, but please expect to spend at least two hours at Einan’s. While most arrangements average two hours, some are shorter and some take longer. We respect your time, but capturing all the details is important to us because we want to get it right.
We are truly honored to serve you and your family.
What should I bring with me to the arrangement?
Below is a list of information that is helpful to bring to the arrangement. We will be asking you several questions during your first appointment at the funeral home:
- For the Death Certificate: Deceased’s Race, Social Security Number, Place of Birth, Marital Status, Occupation (type of business/industry), Level of Education, Father’s full name, Mother’s full name (including maiden name), Contact person and information, Military branch (if deceased was in the armed forces).
- For Military Honors: Proof of Honorable Discharge from the military or a DD214 form.
- For Services: Prearranged funeral service info, prearranged cemetery info, or historical data and if available, notes of what your loved one’s final wishes were.
If you have a service date and time in mind, please bring that with you. We will do our very best to accommodate your date and time preference.
- For Obituaries: A typed obituary (if prepared) with a photograph. You can also bring in the obituary on a USB drive or disc. We also accept obituaries and photos by email.
- For Viewing, Cremation or Burial: Clothing, undergarments, shoes, jewelry, eyeglasses, dentures, hats or wigs for the deceased to wear during the viewing, and or for cremation or burial.
Will there be a viewing of your loved one prior to cremation or burial?
If so, you will need to consider if you wish to have a public viewing or a private family one.
At Einan’s, Embalming Care for public viewings is required for health and safety reasons. Embalming care helps with the presentation of and preservation of your loved one. We want your experience to be as pleasant as possible given the circumstances. Embalming Care is one of the best ways to ensure that.
Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it.
Private Family Viewing
If you are not holding a public viewing, a private family viewing can be arranged without embalming care. Private viewings are for small gatherings of up to 10 family members. Private viewings are not open to the public and are held in private alcoves on the lower level of the funeral home.
Clothing and Personal ItemsYou will need to select what clothing your loved one will wear for the viewing. If he or she wore eyeglasses or jewelry, decide if you would like that on for the viewing and cremation or burial or if any items will be returned to you after the viewing. For hair and or cosmetics, it’s always best to give the funeral home recent photos of your loved one as a guide to work from.
What type of service or services would you like?
It's helpful to consider what type of service you would like for your loved one as well as the options or questions that each service type brings up.
A funeral service is held with the casket present.
Open or Closed Casket
Some people prefer an open casket funeral, while others prefer a closed casket funeral. Sometimes a viewing takes place before the funeral starts. Then the casket is closed for the service, and then viewing takes place again after the service, just prior to the burial or graveside service or prior to cremation.
(Note: for public viewings and open casket funerals, embalming care would be required. A closed casket funeral with no viewing would not require embalming care.)
For a funeral service, consider who might like to be a pallbearer. Pallbearers can help load and unload the hearse and carry the casket from the hearse to the gravesite. We recommend six to eight pallbearers, but we can assist families who need bearers as well as families who have no bearers.
Graveside ServiceThis usually takes place after the funeral, but some families have chosen to hold the graveside prior to a memorial service. Graveside services can be held for cremation urns and burial caskets.
Graveside services are often complemented by additional services like: having an officiant or speaker, Military Honors (if applicable); dove releases; balloon releases; and playing recorded music or having live acoustic musicians.
All of the Sunset Garden’s graveside services include a canopy for shielding guests from the weather and 24 chairs for seating. We utilize sound equipment for amplification of your officiant and any speakers addressing the group at graveside.
Public or Private Graveside
Although many graveside services are announced in the obituary and held open to the public, some of them are kept private for family only.
We respect your right to privacy.
Private family services are not announced to the public, and if we receive calls about when services for your loved one are taking place, we do not disclose any details for any “Private” services.
A memorial service is a service of remembrance held without a casket present but can include an urn, if desired.
Celebration of Life Service
A celebration of life service is usually held without a casket or urn present. The whole focus is on celebrating the person’s life and accomplishments. It is also a service of remembrance.Reception Service
All services can be followed up with a catered reception to share a meal with friends and family.
Receptions are a nice way to thank everyone for coming to support you and your family. They’re also a perfect time to share precious memories of your loved one.Some receptions are held immediately after a funeral or memorial service, while many are held after the committal or graveside service. The benefit to holding your reception after the committal or graveside service is that you won’t be under any time constraints to leave the reception early. Most receptions last around two hours, although more time can be arranged if needed.
Einan’s at Sunset and Events at Sunset both offer catered receptions. The fare can be as light as cookies, coffee, punch receptions or appetizer receptions, or can be as hearty as lunch or dinner receptions. We also offer beer and wine bars. Beer and wine can be purchased by the bottle or glass or the bar can be hosted at an amount set by the family.There are several popular reception packages. All reception packages include food, rental of facility, banquet personnel, service charge, tax and china, set up and tear down. If your family is looking for something a little different, we are happy to help craft a more customized menu.
Would you like memorial folders handed out at the service and a register book for guests to sign?
Most families prefer to have memorial programs handed out at the service. Programs help guide attendees through each part of the service and are a nice remembrance of your loved one.
Customized register books are a wonderful record to reflect your loved one’s life as well as document who attended the services in support of you and your family.
Einan’s offers a variety of stationery packages and individual stationery items to meet your specific needs. All memorial folders and register books are customizable to meet your personal preferences. We can add items such as photos, bible verses, poems, quotes, the obituary, the order of service and more.With over 500 theme options to choose from, we are sure that you will be able to find a combination of Memorial Registry Books, Memorial Folders and Acknowledgement Cards that reflect the life and interests of your loved one.
Would you like a memorial slideshow for the service or reception?
“Our dreams are made of real things, like a shoebox full of photographs.” ~Jack Johnson
If you have a lot of family photos, you may want to consider a memorial slideshow.
Many people enjoy seeing photos of the person’s life during the service or reception. It’s a highly personal touch that is very moving to everyone in attendance. For the video, usually two or three songs are played to accompany the photo slideshow. You can select any songs of special meaning to you. You may wish to select some of your loved one’s favorite tunes or music that speaks of your loved one’s life and or religious beliefs.Einan’s offers stationery packages that include DVD slideshow videos or select just the videos separately. We can accept digital photos or we will scan your hardcopy photos for the video. Most videos played at services are shorter in duration and usually include no more than 75 photographs. For memorial videos played during viewings, vigils or the reception, these videos can last a bit longer and usually include more photographs.
Who would you like to officiate the services?
“It usually takes me more than three weeks to prepare a good impromptu speech.” ~Mark Twain
Einan’s at Sunset has celebrants on staff. We also work with members of our local clergy to ensure the support of families who would like an officiant to lead their funeral, memorial or celebration of life service. If you do not have your own minister or if your pastor is unavailable for your service date, ask Einan’s to help select someone for you. We have a list of trusted pastors and celebrants who are some of the best officiants in the Tri-Cities.
How do you accommodate my cultural and/or religious preferences?
Einan’s at Sunset takes care of families of all faith and cultural traditions. Our aim is to serve our diverse community, and to be a trusted resource and guide for local families during time of loss.
“Responsibility and respect of others and their religious beliefs are also part of freedom.” ~Horst KoehlerWe are accustomed to meeting the needs of various traditions, cultures and faiths. Some examples of our offerings include: private rooms for ritual or cultural family dressings, a private room for ritual cleansing, on-site equipment for Recitation of the Holy Rosary, evening vigils, Tierra Bendita for traditional earth burials, Holy Trinity dove releases, witness cremation services, printing of service folders in non-English languages, and more. We can also assist families for services at their regular place of worship, if desired.
If you seek to honor your loved one with a special cultural or religious practice, Einan’s invites you to please ask your director for more information.
What can my director help me with?
When death occurs, we are here to assist with all the details. We understand your primary focus and concern is for yourself and your family. Many things require attention simultaneously. Regardless of the day or hour, Einan's at Sunset is always prepared to respond to your needs quickly and competently.
“The purpose of human life is to serve, and to show compassion and the will to help others.” ~Albert Schweitzer
We are honored to serve your family in any way we can. Below are a few examples of what we can assist with:
• Responding promptly to the initial first call and bringing your loved one back into our care with the utmost dignity and respect.
• Licensed Event Direction including initial arrangement conference, public or family viewings, witness cremations, and any other funeral, memorial, gathering or life celebration.
• Organization of personal records, death certificates, assistance in creating or proofing and submitting obituaries and any other necessary permits.
• Notifying Social Security.
• Setting up military and organization honors
• Filing for Veterans benefits
• Personalization and creation of unique and memorable events
• Music, clergy and celebrant arrangements
• Floral tributes
• Stationery packages
• Video tributes
• Cremation and Witness Cremation
• Graveside Services
• Casket and urn options
• Grief support• Coordination with catering and beverages (including beer and wine)
Do you offer dove releases?
“Oh, that I had the wings of a dove! I would fly away and be at rest.” ~Psalm 55:6White Dove Releases are a special and meaningful tribute that we offer families. Doves are a metaphor for love, hope and peace and symbolize the soul’s final journey. The number of doves released depends on each family’s preference and choice. A trinity release is where one dove is released representing the deceased, followed by three doves for the Father, Son and Holy Spirit. A family release is when each child of the deceased releases one dove. This symbolizes both a final farewell to a parent, as well as, hope for both strength and continuance of the family. The Military Release is an alternative to the gun salute. Just after taps is played, and a moment of silence is observed, 21 doves are released together.
Do you offer balloon releases?
“I've told my children that when I die, to release balloons in the sky to celebrate that I graduated. For me, death is a graduation.” ~Elisabeth Kubler-Ross
Balloon releases can be a beautiful tribute to honor your loved one. This can be done at the end of a graveside service, for a birthday celebration, or other special day. We can customize releases to meet each family’s individual preference.
My loved one died a while ago, but we never held a service. Can I still plan a memorial or Celebration of Life service?
“It always is harder to be left behind than to be the one to go...” ~Brock Thoene
Yes, if your loved one has died, and was cared for at another funeral home, you can still plan a memorial or celebration of life service with us. In fact, we encourage it and we would be honored to help you arrange all the details.
Many service options are available to you. You are welcome to use Einan’s Sunset Chapel, the Events at Sunset Chapel, or your own place of worship. We can assist you with service memorial folders, register books, newspaper announcements, memorial DVDs, flowers, catering, military honors, dove or balloon releases, or other requests.It’s never too late to pay tribute to your loved one.